Fair and human

Refund Policy

Last updated: 26 August 2026

We want you to feel good about what you buy. Here's how refunds work for each kind of product. Your statutory rights as a UK consumer are always in addition to what's set out below.

Digital products and programme downloads

Every ebook, audiobook, bundle, IBS Reset and Founding Farters digital purchase has a 14-day, no-questions money-back guarantee. Downloading, opening or listening to the files does not remove that promise.

Email us within 14 days of purchase and we'll refund you in full. No form, no hoops, no explanation required.
If the file is corrupted, doesn't open, or never arrived, email us at any time and we'll fix it or refund you in full.

The Famalam membership

You can cancel any time from your member area. You'll keep access until the end of the period you've already paid for.
We don't pro-rate refunds for partial months or years.
If you cancel within 14 days of your first payment, email us and we'll refund that first payment in full — even if you've already looked around.
If you forgot to cancel and were charged for a new period you didn't use, get in touch within 30 days — we'll usually sort it out.

Workshops & live events

A dated workshop or live-event booking reserves Marion's time and a limited place, so it follows the event cancellation timetable below rather than the digital-product guarantee.

Cancel 7+ days before the event: full refund.
Cancel 2–6 days before: 50% refund, or transfer to the next equivalent event for free.
Cancel less than 48 hours before, or no-show: no refund, but you'll get the recording (where one is made) so the time isn't wasted.
If Marion cancels, you get a full refund or a free seat at the next equivalent event — your choice.

How to request a refund

Email customercare@afraidtofart.com from the address you used at checkout. Include your order ID (it's in your receipt). We aim to reply within 5 working days, and approved refunds reach your card within 5–10 working days after that, depending on your bank.

Your statutory rights